❓ Central Reference Database

Centralized FAQ Library

AUTHORITATIVE ANSWERS FOR ALL QUESTIONS ON HARD WATER, SYSTEM MAINTENANCE, AND SALT SUPPLY.

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🧪 1. General Chemistry & Science FAQs

Water hardness is caused by dissolved minerals, primarily calcium carbonate and magnesium carbonate, which leach into groundwater as it filters through limestone rock layers.
No. TDS measures all dissolved organic and inorganic substances (sodium, chloride, sulfates, calcium, silica). Water hardness specifically measures the concentration of calcium and magnesium ions. You can have high TDS water that is actually soft (e.g. sodium-heavy water).
Boiling only removes "temporary" hardness (calcium bicarbonate), which precipitates out as white crust scale at the bottom of your pot. It does not remove "permanent" hardness (calcium sulfate or chloride). Boiling large volumes of water for domestic use is highly inefficient.

🚚 2. Pricing, Shipping & Delivery FAQs

Our premium compacted salt tablets are priced at a flat rate of ₹20 per kg. A standard bag weighs 25kg, costing exactly ₹500 per bag.
For retail orders of 1 to 9 bags, delivery is dispatched from our SC Road depot (shipping charges are extra based on actual distance). For orders of 10 bags (250kg) or more, doorstep delivery is completely FREE inside Jaipur limits.
We run daily consolidated transport trucks from our Jaipur depot to Ajmer, Pushkar, and Kishangarh. Orders arrive within 24 to 48 hours. Shipping cost ranges from ₹50 to ₹100 per bag. Bulk wholesale truckloads are shipped directly from our Gujarat factory.

⚙️ 3. Sizing & Operational FAQs

A typical 3 BHK household (4-5 people) consumes ~600-800 Liters of water daily. With an average hardness of 500 PPM, we recommend a water softener containing 25 Liters of Cation Resin, designed to regenerate once a week.
Regeneration is the wash cycle where high-concentration salt brine is flushed through the resin tank. The sodium ions in the brine displace the captured calcium and magnesium minerals, flushing them down the drain and restoring the resin's exchange capacity.
A standard regeneration requires approximately 150 grams of salt per liter of cation resin capacity. For a standard 25-liter whole-house softener, this translates to ~3.75 kg of salt per regeneration cycle.

🔌 4. System Compatibility FAQs

Yes! Our 99.7% pure compacted tablets dissolve uniformly without creating mush, making them 100% compatible and highly recommended for 3M SFT-100 & SFT-200 automatic water conditioners.
Absolutely. They are optimized for Zero B auto-softeners, preventing salt bridging and keeping the safety float valves clean.
Yes. If you run a small residential pre-softener cartridge to protect your drinking water RO membrane, our tablets dissolve cleanly in the housing to regenerate the mini resin cartridge.

🔧 5. Troubleshooting & Maintenance FAQs

A salt bridge is a hard crust layer that forms inside the brine tank, leaving an empty cavity underneath. While the tank looks full of salt, the water cannot reach it, meaning no brine is formed and your softener regenerates with plain water, leaving the output water hard.
Muddy sludge (salt mushing) forms when unrefined, low-purity crystal salt is used. The sand and clay impurities collect at the bottom, clogging the brine intake screen and multi-port valve. You must clean the tank and switch to 99.7% pure compacted tablets.
Under normal conditions with regular regeneration using high-purity salt tablets, high-quality cation exchange resin lasts between 6 to 10 years. Chlorine exposure and iron fouling are the main causes of premature resin degradation.